Privacy Policy

1. Scope

This policy applies to website visitors, prospective clients, client representatives, suppliers, applicants, and other people who communicate or work with Techbela. A separate agreement or notice may apply to information processed for a client.

2. Information We Collect

We may collect contact details, organisation and role information, enquiry content, project communications, account details, files you choose to provide, recruitment information, billing records, and technical usage information such as IP address, browser, device, pages visited, and referral source.

3. How Information Is Collected

Information may be collected directly through forms, email, meetings, contracts, portals, and applications; automatically through cookies and similar technologies; or from authorised colleagues, partners, public business sources, and service providers.

4. How We Use Information

• Respond to enquiries and prepare proposals.
• Deliver, secure, support, and improve services.
• Manage accounts, contracts, billing, and business records.
• Communicate service, security, and operational updates.
• Understand website performance and improve user experience.
• Meet legal obligations and protect rights, people, and systems.

5. Reasons for Processing

Depending on the context and applicable law, processing may be necessary to respond to your request, enter into or perform an agreement, comply with legal obligations, protect legitimate business and security interests, or act with your consent.

6. Sharing and Service Providers

We may share information with authorised personnel, professional advisers, hosting and cloud providers, analytics and communication providers, payment or business systems, and authorities when lawfully required. Providers should receive only information reasonably needed for their role.

7. International Processing

Digital services may involve providers or infrastructure in other countries. Where required, we use reasonable contractual, organisational, and technical measures for such processing.

8. Retention

We retain information only as long as reasonably needed for the stated purposes, contractual obligations, security, dispute management, and legal or accounting requirements. Retention periods vary by information type and relationship.

9. Security

We use reasonable administrative, technical, and organisational measures intended to protect information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

10. Your Choices and Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We may need to verify your identity and may retain information where legally or contractually required.

11. Children

Our general business website is not directed to children, and we do not knowingly seek personal information from children through general enquiry features.

12. Contact and Updates

Privacy requests may be sent to hello@techbela.com. We may update this policy as our services, technologies, or obligations change and will publish the revised effective date here.